Blogs and Wikis

Churches, Andrew, "Managing Complex Change", Educational Origami, January 17, 2009, <http://edorigami.wikispaces.com/Managing+complex+change>, Accessed February 22, 2010

to manage complex change we need vision, skills, incentives, resources, and an action plan ... without vision we get confusion ... without skills we get anxiety ... without incentives we get resistance ... without resources we get frustration ... without an action plan we get a treadmill

Books

Heath, Chip, Heath, Dan, Switch - How to Change Things when Change is Hard, Random House Canada, 2010

ways to make change within organizations ... Bright Spots, Miracle Question, moving beyond TBU facts, tapping into the Elephant & Rider